FREQUENTLY ASKED QUESTIONS


DO YOU OFFER PAY ON DELIVERY?
Yes we do, however this is currently available in Lagos only for now.
CAN I PAY WITH MY ATM ON DELIVERY?
Yes you can. Please notify us about this when placing your order.
WHAT HAPPENS IF I CHANGE MY MIND AND NO LONGER WANT THE PRODUCT?
We offer a 7 DAYS return policy for UNOPENED products only. If the product has not been opened, then you can return for an exchange. Refunds will not be given.
HOW CAN I TRACK MY ORDER?
Please log into your account, and check the status of your order. For orders via registered postage, a tracking number (article tracking number) will be available. You can also call (+2348146021958, +2348159576172) or email talktoshadecrown@gmail.com
DO YOU OFFER REFUNDS OR EXCHANGE?
We only offer refunds for damaged products, and we do exchange UNOPENED products only. Please contact us should you require any of these.

PRODUCTS FROM Shadécrown SHOP